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Job Description
(Name of Employer)
Title: Office Assistant
Job Classification: Hourly, non-exempt
Supervisor: Office Manager
Job Summary: Fill orders for products and services. Compile and complete bulk mailings. Do general clerical work, including filing, data entry and telephone answering.
Typical Physical Demands: Regularly use hands to manipulate tools, controls, and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Lift from floor level to heights of up to 36 inches boxes weighing up to 45 pounds.
Typical Work Conditions: Work is performed in an office environment. Employee occasionally interacts directly with other staff members during the workday.
Essential Job Functions:
1. Take charge of mailings - from single pieces to several thousand pieces.
2. Process orders as they are received.
3. Prepare cartons for mailing.
4. Keep mailing room stocked with necessary supplies.
5. Fill each order accurately and efficiently.
6. Compile reports for Director of Development.
7. Maintains accurate files for all mailings.
8. Process all product returns.
9. Prepare bulk mailings and take them to the Post Office.
10. Enter data into computer.
11. Generate computer reports and make copies of diskettes.
Other Job Functions:
1. Answer telephone and take information from callers, and route calls to appropriate persons.
2. Make telephone calls and write letters to assist the President.
3. Perform other duties for which qualified, from time to time, as assigned by supervisor or President.
Essential Job Qualifications, Experience and Skills:
1. Ability to organize work, set priorities and make productive use of time.
2. Ability to accept changes in routine.
3. Ability to follow direction in practices and procedures.
4. Ability to talk with others by telephone, in a patient, pleasant and cooperative manner, using standard, grammatically correct American English.
5. Ability to accurately type or enter into a computer 275 characters or 60 words per minute.
6. Neat, clean, businesslike appearance.
7. Able to work cooperatively and with a positive manner with staff associates.
Other Job Qualifications, Experience and Skills:
1. Ability to compose brief business correspondence, using correct spelling and grammatically correct American English.
2. Working knowledge of computer word processing.
3. Ability to operate such standard office machines as a typewriter, a copier, a FAX, and a postage meter.
Note: Job Descriptions are subject to change as directed by management.
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