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  A Complex Law 
  For the Workplace

Your company's seniority system can ordinarily take precedence over accommodating the needs of disabled employees.

That's according to a Supreme Court ruling involving a baggage handler for US Airways who injured his back on the job.  He wanted a job in the mailroom but two fellow employees with more seniority also wanted the position. The disabled staff member filed a suit charging that the airline didn't make a "reasonable accommodation" for him under the Americans with Disabilities Act. (US Airways v. Barnett, No. 00-1250, April 29, 2002)

ADA Spotlight

   The Americans With Disabilities Act focuses on creating an equal playing field for all employees by attempting to ensure that disabled people have the same opportunities as everyone else. The law recognizes that this requires "reasonable accommodation" and protects "qualified individuals with disabilities."
Passed in 1990, the ADA is perhaps best known for requiring wheelchair ramps, but it also requires employers to alter jobs, make workstations accessible and remove barriers to meet a disabled person's needs.
The ADA makes it unlawful to discriminate in employment practices including:

  • Recruitment, 
  • Pay and promotions,
  • Hiring, firing and layoffs,
  • Job assignments and training, 
  • Benefits and leave.


The decision may take some of the pressure off employers to make special arrangements for disabled employees, but it doesn't give companies a green light to make promotions based solely on seniority and ignore the ADA entirely.

"In our view, the seniority system will prevail in the run of cases," Justice Stephen Breyer wrote for the court. However, a disabled employee might be able to override a seniority rule if "special circumstances" exist. For example, in the case of a seniority system that already made many exceptions. The 5 to 4 decision is another in a series of court decisions that continues to narrow the reach of the ADA.

For example, the Supreme Court ruled earlier that an employee suffering from carpal tunnel syndrome, yet still able to perform some job functions, is not disabled under the law. (Toyota Motor Manufacturing, Kentucky, Inc. v. Williams, No. 00-1089, January 8, 2002)

These rulings are seen as victories for employers. But keep in mind that the ADA is still a complex law to comply with.

Make sure managers understand what they can and cannot do under the law. If a disabled employee asks for an accommodation, you must assess whether the request is reasonable and whether it causes "undue hardship" on your company. US Airways argued that upending its established seniority system did cause such a burden.

Here are some of the factors the Equal Employment Opportunity Commission looks at in its test for undue hardship:

  • The nature and cost of the accommodation.
  • The financial resources of the facility making the changes, the number of staff and effect on the resources. 
  • The nature of the business.
  • The impact of the accommodation on the facility's operation.
  • For more information on how to prevent ADA claims, consult with your employment law specialist.


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