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Building a great team is not just about finding and hiring the best people - it is also about keeping them - and that can come down to the culture in your firm. Culture covers a range of areas, such as teamwork, open and effective communications, team happiness levels and morale and your commitment to ensuring that your team actually enjoys coming to work and performing challenging work when they do so.

Highly-effective businesses know that taking their people away for a day to focus on the business can generate a whole raft of useful ideas that can be implemented when you are back at the office. A team retreat is a great forum to extract these ideas and also allows you to build in some fun to generate energy and foster teamwork among your people.

One of the most commonly cited areas of concerns for team members in service firms is that communication is poor. This can result in frustration and losses in productivity and potentially pass the effects on to clients. A thorough review of your communication processes gives you the means to take action to make improvements in this critical area.

Happy team members mean better productivity, profitability and liquidity. Ascertain how your people feel about working in your firm and what you could do to lift team happiness levels.

If you have questions about team-building and communication, please contact Human Resources Director Lois Ribner, CPA at 717-757-6999 or 800-745-8233. You can also email Lois by using the form below.


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