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January 2006
::: Gary Kravitz, our Executive Vice President of Sales, was quoted at length in the most recent issue of Practical Accountant . The cover story, Close the Deal , talks about the growing awareness that execution and follow-through with regard to leads for new business require a structured approach.
July 10, 2005
::: BizActions in Practical Accountant
BizActions and one of our favorite clients, Robert Gold of Bennett Gold Chartered Accountants are featured in the latest edition of the Practical Accountant. We're included in a story about the importance of using customized communications to increase response rates.


Upgrade or Replace?

As your systems age and your company's demands on the equipment increases, you start to wonder if it's time to throw out the old and bring in the new. Click "Full Article" for some considerations and a couple of tips that could save you money.
Enhance Customers' Phone Experience

Voice recognition systems have come a long way. They now let customers talk to company computers to get what they want. Large Canadian businesses are already using the systems to automate call centres and perform other tasks. Click “Full Article” for considerations that can help you decide if it's time to voice activate customer service at your firm.
A Visual Weapon Against Internal Fraud

Employee theft is a major problem for many companies
and one way to combat it is to install a video surveillance system. But before you invest, click “Full Article” for a comparison of analog and digital systems to help you determine which is best for your business.
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